bobm
Garden Master
We had a 2 year contract for the Comcast " triple play" service for telephone, computer, and TV. our monthly cost was $154 / month. Our contract has expired and without informing us, Comcast sent us a bill for $192.56 for Feb..
When I called last week about the increase in the price of the service and why, I got the total runaround that took over 10 minutes of him just saying that that was our bill and I have to pay it. Then I was informed that since our contract expired , I should have known better than to let it expire , and I am now stuck with the increased cost.
I then started to look around for another company to see what the costs were. Well, I found out that for our area there is Comcast , Century Link and about 7 other companies and they either do not service our small town or they broker for Century Link. Comcast has speeds of 42.47Mb/s while Century Link has 13.53 Mb/s .The satalite Dish has 5 agents sevicing this area . I called the first 2 in the telephone book and I got a boiler telephone room people with foreign accents. They only give very minimum information ... yes we service my area and which package that I want ,how soon do we want to start the service, and WHAT IS MY SOCIAL SECURITY NUMBER FOR A CREDIT CHECK. Are they kidding me ??????
I had to ask specific questions as to the cost, what exactly was each "package", as well as what the add on costs were. They only gave vague answers , then when do I want to start the service. Then, in yesterday afternoon's mail, I got the bill for March with a bill amount of $239.30.
Time to dump the s.o.b.s ! I will start to look for a TV antenna , dump the house phone, and see what wireless computer service that I can find. Anyone have any BRIGHT IDEAS A. S. A. P. ?????? 




