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Forum Acccessibility

Discussion in 'Website & Forum Feedback & Announcements' started by Reinbeau, Jan 12, 2008.

  1. Nov 24, 2017
    Nifty

    Nifty Garden Addicted Administrator

    Joined:
    Nov 13, 2007
    Messages:
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    Likes Received:
    105
    Trophy Points:
    217
    Location:
    Bay Area CA
    I've been doing some digging and everything looks solid on our side (server, network, etc.).

    That said, if people keep experiencing problems, please reply with

    • Are you on a computer, tablet, phone.
    • If phone / mobile, which model? If computer, which operating system and version?
    • Which browser and version are you using (eg., Chrome 58.0.3029, Firefox 3.5.9, Internet Explorer 8, etc.)
    • Have you deleted your internet cache / browser history of files and tried again?
    • Have you tried a different browser (as a test to see if it's a browser issue vs. something else)?
     
  2. Nov 24, 2017
    aftermidnight

    aftermidnight Garden Addicted

    Joined:
    Jun 5, 2014
    Messages:
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    Likes Received:
    2,137
    Trophy Points:
    227
    Location:
    Vancouver Island B.C. Canada
    • Are you on a computer, tablet, phone.= computer

    • If computer, which operating system and version?= OS X 9.5

    • Which browser and version are you using = FireFox 55.0.3

    • Have you deleted your internet cache = yes, regularly.

    • Have you tried a different browser = yes, Safari. 9.1.3

    Annette
     
  3. Nov 24, 2017
    w_r_ranch

    w_r_ranch Deeply Rooted

    Joined:
    Nov 20, 2014
    Messages:
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    531
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    177
    Location:
    South Central Texas (zone 8b)
    When this occurs, try doing a <CTRL><F5> (both keys simultaneously) on your keyboard (depending on your browser). This will force a refresh of your web browser's cache...
     
  4. Nov 25, 2017
    Nifty

    Nifty Garden Addicted Administrator

    Joined:
    Nov 13, 2007
    Messages:
    811
    Likes Received:
    105
    Trophy Points:
    217
    Location:
    Bay Area CA
    We've been keeping an eye on the server, and still not seeing any issues.

    Are other members currently experiencing problems? Maybe we can isolate a specific geography, browser, or something else?
     
  5. Nov 25, 2017
    Smart Red

    Smart Red Garden Master

    Joined:
    Jan 10, 2012
    Messages:
    11,122
    Likes Received:
    6,988
    Trophy Points:
    367
    Location:
    South-est, central-est Wisconsin
    NOT in south-est, central-est Wisconsin. Not a problem here . . . . . yet.
     
  6. Nov 25, 2017
    thistlebloom

    thistlebloom Garden Master

    Joined:
    Dec 2, 2010
    Messages:
    13,248
    Likes Received:
    9,489
    Trophy Points:
    407
    Location:
    North Idaho 48th parallel
    I have had some trouble loading pages this past week. I check other sites while I'm waiting (CL, weather, etc. ) and they load quickly, it has only been TEG.

    *Computer, Windows 8, Firefox, latest version, no, don't dump my cache regularly.*
     

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